See What People are
SAVE ON AUTO REPAIR
Great book! I figured I would give it a try and just one of your
tips saved me $20.00 on my first trip to Firestone for an oil change
and coolant flush! I can imagine how much I'm going to save in
the future! I wish I would have found your book sooner.
I wanted to let you know that I think your book saved me over
$200.00. I went in to get my brakes fixed and the shop quoted me
over $700.00 for the repair. After talking to the service
manager and using some of the ideas in your book they ended up
fixing my brakes for $475.00 and the brakes are working just
fine! Thank you.
Thank you. Like yourself I have spent most of my life in the
auto repair industry. I have also read about some of the books
that make all of us out to be crooks! I saw your ad and figured
that as cheap as your book is I would buy it just to check it
out. It's great, it shows the customer how to be an informed
customer without teaching them to think their shop is out to rip
them off! I think every customer I deal with at work should read
your book, can I duplicate it for them?
(a note from John: I did give Tom my
permission to duplicate the book for use in dealing with his